Last updated: 29 Sept 2024

At Here, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our mobile app or website. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect  
We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other contact details when you register or use our services.
• Payment Information: Billing address, payment card details, and transaction history.
• Location Data: We may collect your precise or approximate location to provide location-based services, such as service booking nearby.

2. How We Use Your Information  
We use your data to:

• Provide and maintain our services.
• Personalize your user experience.
• Process your transactions and service bookings.
• Improve, analyze, and troubleshoot the app and its features.
• Communicate with you regarding updates, promotions, and service announcements.
• Comply with legal requirements and prevent fraud or misuse of our services.

3. Sharing Your Information  
We may share your personal information with:

• Service Providers: Third-party partners who perform tasks on our behalf, such as payment processing or app analytics.
• Business Partners: Providers of services you book through our app (e.g., delivery and cleaning services).
• Legal Authorities: If required by law or in response to a valid request by public authorities.

4. Data Retention  
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will delete or anonymize it securely.

5. Data Security  
We implement security measures to protect your information from unauthorized access, loss, or misuse. However, no online platform is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights  
Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request the correction or deletion of your data.
• Object to the processing of your data.
• Withdraw consent for certain uses of your data.

To exercise any of these rights, please contact us at [hello@here.biz].

7. Cookies and Tracking Technologies  
We use cookies and similar technologies to enhance your experience and track usage patterns. For more information, please see our [Cookie Policy].

8. Third-Party Links  
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party services before providing them with your personal information.

9. Changes to This Privacy Policy  
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted within the app, and your continued use of the app after such changes will constitute your acknowledgment of the modifications.

10. Contact Us  
If you have any questions about this Privacy Policy or our data practices, please contact us at:

Here App Team  
Email: hello@here.biz